Our Story
From a single hotel in Charlotte to 15 properties nationwide, Parkside Hotels has been welcoming guests since 2003.
A Hotel That Feels Like Home
Parkside Hotels was born from a simple idea: business and leisure travelers deserve a hotel that combines genuine comfort with honest value — without the impersonal feel of the big chains or the inconsistency of independent properties.
Founded in 2003 by hospitality veteran Margaret Chen, our first property opened on South Tryon Street in Charlotte, North Carolina. Margaret believed that a mid-tier hotel could deliver upper-tier experiences through thoughtful design, well-trained staff, and a deep commitment to the guest experience.
Today, Parkside Hotels operates 15 properties in major cities across the United States. Each hotel reflects its local community while maintaining the consistent quality and warm service our guests have come to expect.
What We Stand For
Our Values
Guest-First Philosophy
Every decision we make starts with one question: how does this improve the guest experience? From check-in to checkout, your comfort comes first.
Genuine Hospitality
We hire people who genuinely care. Our teams are empowered to go the extra mile, creating the kind of warm, personal service that keeps guests coming back.
Community Connection
Every Parkside property is rooted in its local community. We partner with local vendors, feature local artwork, and celebrate what makes each city unique.
Sustainable Practices
We are committed to reducing our environmental footprint through energy-efficient operations, responsible sourcing, and waste reduction across all properties.
Our Journey
Parkside Hotels founded with our first property in Charlotte, NC
Expanded to 5 locations across the Southeast
Launched Parkside Rewards loyalty program
Reached 10 properties nationwide
Completed major renovation across all existing properties
Opened our 15th location in Minneapolis, MN
Celebrated serving over 2 million guests
Our Team
Leadership
Margaret Chen
Founder & CEO
With 30+ years in hospitality, Margaret founded Parkside Hotels with a vision of delivering exceptional mid-tier experiences.
David Okafor
Chief Operating Officer
David oversees daily operations across all 15 properties, ensuring consistent quality and service excellence.
Sarah Winters
VP of Guest Experience
Sarah leads our guest services strategy, from loyalty programs to staff training and service innovation.
James Reilly
VP of Development
James identifies and develops new Parkside locations, managing our strategic growth across the country.
