Terms of Service

Acceptance of Terms

By accessing and using the Parkside Hotels website ("Site") and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services. We reserve the right to modify these Terms at any time, and your continued use of the Site constitutes acceptance of any changes.

Reservations and Booking

All reservations made through our website are subject to availability and confirmation. Rates displayed are per room, per night, and may not include taxes, resort fees, or other applicable charges. We reserve the right to cancel reservations made with incorrect or fraudulent information.

Rate guarantees, cancellation policies, and payment terms vary by rate type and are displayed at the time of booking. It is your responsibility to review these terms before completing your reservation.

Guest Conduct

Guests are expected to conduct themselves in a manner that does not disturb other guests or damage hotel property. Parkside Hotels reserves the right to refuse service or remove any guest who violates hotel policies, engages in illegal activity, or behaves in a manner that threatens the safety or comfort of other guests and staff.

Parkside Rewards Program

Participation in the Parkside Rewards program is subject to the program's terms and conditions, which are provided at enrollment and available on our website. Parkside Hotels reserves the right to modify, suspend, or terminate the program at any time. Points have no cash value and may not be sold or transferred except as expressly permitted.

Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Parkside Hotels & Resorts and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

Limitation of Liability

Parkside Hotels provides this website and its services on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or availability of information on this Site. To the fullest extent permitted by law, Parkside Hotels shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Mecklenburg County, North Carolina.

Contact

For questions about these Terms, contact us at:

Parkside Hotels & Resorts — Legal Department
401 South Tryon Street, Suite 1200
Charlotte, NC 28202
legal@parksidehotels.com